How To Choose The Best Melbourne Or Yarra Valley Plumber For The Job

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When you have a plumbing job, how do you know who to hire? You google it? Call the first plumber that pops up in your search results? Or maybe you see a van drive past a quickly write down their number? The truth is however, most homeowners don’t want just anyone to do the work. They want to hire the company that can fix the problem and get their plumbing back to normal as quickly as possible. Someone they trust to give the right advice first time around.

The following five pointers are a “must do” when engaging a new company for the first time.

#1. It all starts with good plumbing management

Before you even need to hire a plumber, make sure you’re following these guidelines:

  • Avoid dumping rubbish or personal hygiene products down the toilet, and avoid dumping fats or food waste down the sink. This will keep drains flowing smoothly.
  • Each month, pour one cup of baking soda down the drain, followed by a cup of vinegar. Allow the chemical reaction to occur, and then pour boiling water down the drain. This method helps to clears out soap scum buildup and accumulated hair that gets caught in the pipes.
  • Ensure your pipes are well insulated, which will help in warm and cold temperatures keeping your water cold water cool and hot water hot. Also preventing pipes from freezing on cold mornings.


When you follow these very simple guidelines, you’ll help to reduce the need to hire a plumbing in the first place. When you do need a plumber, here’s how to hire the best one…

#2. Ask friends and family for recommendations

Nothing is better than the recommendation of someone else who has hired a plumbing company in the past. I’m not referring to Uncle Franks nieces’ boyfriends’ brother who is a plumber… Ask your friends and family who they have used personally and why they would recommend them. It’s possible that they have different priorities or problems than you are experiencing but it’s a good place to start.

#3. Review their website and social media

See how the company is marketing themselves. Sure, you might look in the Yellow Pages but if they have no website or social media, that suggests they are not necessarily interested in helping a lot of people or sticking around for the long term, and they are not willing to invest in themselves or don’t necessarily want to market their business.

While you’re there check their reviews. This will show what other customers they serve and what those customers think.

As an additional bonus, good plumbing companies will help you further with great information on their website including regular blogs, tips and tricks and possibly newsletters.

#4. Contact the company

When they answer the phone, are you waiting long? Are they friendly and helpful…or are they too busy to talk to you? Do they suggest ideas that could help you right away, so you don’t need to hire a plumber? Do they speak respectfully to you and ask you questions to find out more about the situation? Ask them about their covid-safe policy, and what precautions they are taking to ensure the safety of their staff and customers. This has never been more important.

#5. Meeting your plumber onsite

When the plumber arrives, it should be in a branded vehicle. They should be in uniform and have a clean, neat appearance. They should be professional and respectful to you; these are all things that help show that the company take pride in their work. When they look at your plumbing situation, they should offer suggestions and solutions that make sense to you. Great plumbers will not only diagnose the problem, but they will give you choices to solve your problem. They should present everything in writing and never try to make “side deals” with you or suggest ways to cut corners or do something unethical.


Are there other factors that may be considered when hiring a plumber, but these simple 5 things should all help give you piece of mind when choosing a company to help you.