How to hire a contractor during the Covid-19 crisis -The 7 MOST important things to consider
Here’s the thing about your plumbing or electrical: It doesn’t care, at all, about what’s happening in the world. So, the reality that you’re dealing with a global health crisis? It simply doesn’t care. But at ALPINE TRADE GROUP, we do!
Whilst the lucky ones have begun a new journey of “working from home” we have also been given the task of teaching our kids how to… “carry the 1” and if we’re honest some of us have had to look up the difference between fiction and non-fiction texts. We also understand some of you have been laid off—or you’re afraid that news is coming. We know you’re worried – but the most important thing is the health of our loved ones. Things feel really heavy right now. Please know we’ll get through this together.
We wanted to offer tangible help, below is a list of 7 KEY THINGS to think about if you need to hire a tradie in the coming weeks. We know it’s no fun to imagine dealing with a leaky roof or your heater blowing out cold air at the beginning of winter—but we want you to feel prepared if something happens.
7 Ways to Vet a Melbourne Tradie During COVID-19
Obviously, bringing a stranger into your home during a global pandemic isn’t ideal. But if you suspect (or you’re certain) you have trouble brewing, don’t hesitate to call in a professional plumber, refrigeration mechanic or electrician. But first, be sure to vet your options.
#1 Ask them over the phone what additional precautions they’re taking during this time…
Good Technicians are serious about cleanliness. But now, more than ever, they should be able to give clear and specific answers to the following questions:
- What procedures do you have in place to monitor your team members’ health? And at what point do you prohibit them from coming to work?
- Has anyone on your team tested positive for coronavirus—or complained of flu-like symptoms—in the past 14 days?
- In the last two weeks, has anyone on your team had close contact with someone who’s tested positive for the virus (or has been presumed positive)?
- What hygiene procedures do you have in place for your supplies and equipment?
- Do you provide your team with sanitizing wipes, gloves, eye protection, and masks?
- When you arrive at my home, what can I expect in terms of hand-washing and so on?
- What form of contactless payment is available?
#2 Make sure they are licensed and security screened.
Hiring a licensed tradie with a current police check is important no matter what’s happening in the world. After all, unlicensed home services contractors can make costly mistakes that put your home and family in danger. Let’s be honest, there’s enough unseen dangers out there right now! It’s important to have confidence and trust in the people we let into our homes.
#3 Check their online reviews.
All tradies will tell you how good they are. Don’t just take their word for it. Instead, check their Google and Facebook reviews to see if other homeowners have had good experiences with them. You’re looking for a company with a reputation for fair prices, exceptional service, and honesty.
Unfortunately, there are some that will be using COVID-19 as an excuse to take advantage of people in crisis. Vetting by checking reviews will help you avoid getting ripped off.
#4 Choose a company that’s been in business more than 10 years.
The reasoning behind this point is simple -FACT, one in three new small businesses in Australia fail in their first year of operation, two out of four by the end of the second year, and three out of four by the fifth year. So, there is a fair chance that the unbranded man in a van offering the cheapest price will not be around to help you with any problems that may arise 1-2 years down the track).
#5 They are a branded company
#6 They have insurance covering them for damages and public liability – Let’s hope they don’t need it, but protecting your home (one of your greatest assets) is essential. Yes, your man in a van typically charge less than a small to medium sized company, and it’s tempting to save a little money right now. Or maybe you have a handyman friend or family member who’s been financially affected by the pandemic, and you want to hire them to help them out. That’s kind and gracious of you—but please consider finding another way to lend a hand. It’s just not worth the risk! Give yourself peace of mind that your job will be done right the first time.
#7 Find out if they give back to your community.
Companies that are supporting our community actually care about families like yours. That also means they’re more than likely honest folks who are doing everything they can to keep their customers safe. Plus, it’s awesome to “reward” generous businesses by supporting them when times are tough.
How can we serve you?
We genuinely hope you don’t need a plumber, or electrician until all this is over and this coronavirus thing is just a “remember when” memory. But if something happens, we’re ready to serve you—honestly and with an abundance of caution. In the meantime, stay safe, stay healthy… and stay home.